These are the books I’d recommend for further reading on dealing with difficult people. If you find that you deal with difficult personalities a lot it’s worth spending some time and money on what to do to cope, continue what you love and keep your sanity. Links are affiliates.
Difficult Conversations: How to Discuss What Matters Most
Getting to Yes: Negotiating Agreement Without Giving In
The Power of a Positive No: Save The Deal Save The Relationship and Still Say No
Beyond Reason: Using Emotions as You Negotiate
These are sites where you’ll find helpful information about types of difficult people and how to understand & communicate with them
Out of the Fog – Information on Personality Disorders
These are some online articles that have further information & suggestions
I’ve used the ideas purported in “Getting to Yes” before. It’s handy and has gotten results.
I read that Difficult Conversations book several years ago and sort of forgot about it. I’m glad to have the reminder to think about those tools again.
Thanks for the tools Kali. There are not a lot of difficult people here, but there are always some around.